De Motu Cordis Pty Ltd ABN 22 166 038 535 (“DMC”, “we”, “our” “company”) respects your privacy and is committed to protecting your personal and health information in accordance, as applicable, with the Australian Privacy Act 1988 including the Australian Privacy Principles (“APP”). A copy of the APP may be obtained from the website of The Office of the Australian Information Commissioner at www.azoic.gov.au. This Policy governs the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. Personal Information is information or an opinion that identifies an individual.
DMC develops and manufactures products for the emergency treatment of life-threatening conditions. As part of the development process, DMC will engage third parties to perform clinical and user trials, to conduct marketing and to assist in product development. DMC will receive reports and records where personal and health information has been de-identified. DMC will treat these reports and records in accordance with this policy, alongside any information collected as outlined in Section 2.
2.1. Information we collect
- Personal Information, including identity information such as name, title, company name, job title, gender, date of birth.
- Contact information such as email address, telephone numbers.
- Work history and qualifications (if applying or successful in gaining a position of employment).
- Business address, bank details, credit card details or other payment details (if partnered with DMC to conduct business).
- Shareholdings (if invested in the company).
- If involved in clinical or usage trials, we may collect Sensitive Information, including in particular information about your health. This may include (but is not limited to) pathological measurements and a medical history.
- Sensitive Information may be collected in connection with an adverse event for reporting to regulatory agencies.
- Feedback about our products performance and their use.
2.2. How we collect Personal Information
- Directly from the source from whom the Personal Information relates.
- From contractors engaged to conduct clinical or usage trials on our behalf.
- From recruiters if applying for employment.
- Online when you request information about the company or our products.
- Other third-parties working with DMC as further described below.
2.3. Use and disclosure of your Personal Information
We use information provided to us by you or by third-parties, for the following primary purpose;
- To perform legitimate business activities including preparing quotations, fulfilling orders and facilitating payments.
- To communicate with you in regards information you have requested about the company and its products and to manage ongoing relationships with you.
- Development and improvement of products.
- Report adverse events to regulatory authorities.
- Process employment applications.
Your information may be disclosed to;
- Our third party service providers such as website hosting, IT services, payment processing, order fulfilment, customer service, product developers and for marketing purposes.
- To a third party in the event of sale, merger or acquisition of DMC.
- If requested by court law or requested to do so by government authorities.
- Parties identified at the time of collecting the Personal Information or otherwise authorised to do so from time to time.
Sensitive Information will be used by us only for the primary purpose for which it was obtained (and as described above); for a secondary purpose that is directly related to the primary purpose; or with your consent; or where required or authorised by law.
2.4. Security and Confidentiality
We take reasonable steps to protect your information by using physical and electronic safeguards to prevent your Personal Information being accidentally lost, used or accessed in an unauthorised way. When your Personal Data is no longer needed to fulfil the purposes for which it was collected or as required by applicable laws or regulations, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in our files, which will be kept by us for a minimum of 7 years, or such longer period if required by law or as required for regulatory compliance.
2.5. Data Access and Accuracy
If you would like to review, correct, update, delete or question the Personal Information collected by us, please make contact via email at [email protected] We may charge a small reasonable fee to cover our costs for providing access. In order to protect your Personal Information we may require identification from you before releasing the information.
2.6. Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up-to-date. If you find that the information we have is not up-to-date or is inaccurate, please advise us as soon as practicable so that we can update our records.
2.7. Cross Border Transfer
From time to time we may engage the services of third parties who act on our behalf who are located in the USA and possibly in other locations outside of Australia. Where data can not be deidentified it will be protected by means of contracts in accordance with applicable Australian privacy laws, regulations or binding codes.
If you believe we have not complied with the APP under the Privacy Act 1988 or other applicable laws, contact us at the above email address and include in the email:
- Details of your complaint, including dates
- Copies of any relevant correspondence or documents
We will acknowledge receipt of your complaint within five business days and provide a written response within 30 days.
The Office of Australian Information Commissioner (OAIC) requires that the company must be first notified of the complaint and allows for up to 30 days for a response before the complaint can be escalated to the OAIC. The OAIC may be contacted via:
Phone: 1300 363 992
Post: Australian Information Commissioner
GPO Box 5218
Sydney NSW 2001
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